IMPORTANT INFORMATION REGARDING THE USE OF THIS SITE:

MKRAK is committed to ensuring the privacy of your personal information and this privacy policy is designed to voluntarily comply with current privacy legislation.

COLLECTION AND USE OF PERSONAL INFORMATION:

MKRAK limits its requests for information to what is required to ensure accurate service. Examples of user information that may be collected include your name, address, telephone number and email address.

INFORMATION VOLUNTARILY PROVIDED:

There are times when you may provide information to us voluntarily. This occurs when you provide your feedback to us through emails, letters or telephone calls. We use this information to respond to your query and to keep track of customer feedback.

MARKETING INFORMATION:

MKRAK does not sell or otherwise share your personal information with anyone else, such as advertising agencies or marketing companies. We only send marketing information to those customers who specifically sign-up for our mailing list. Customers can opt-out of receiving information by using the “unsubscribe” option in any marketing email that they receive or by changing their preferences in the “my account” section of the site.

DISCLOSURE AND RETENTION OF PERSONAL INFORMATION:

MKRAK will share your personal information with those staff members who need it to complete your instructions regarding the receipt of marketing information. We will not disclose your personal information to any third party without your written consent unless required to do so by law.

MKRAK keeps your personal information for only as long as required to fulfill the purpose for which it was collected. For those customers who have registered for the mailing list, their personal information is kept until we are notified that they no longer want their information stored.

ACCURACY AND PROTECTION OF PERSONAL INFORMATION:

MKRAK relies on our customers to notify us of any changes to their personal information. Should inaccurate information come to our attention, we will investigate and correct the information and, if necessary, advise you of the change. Only those staff members you need your personal information in order to respond to your requests are given access to it. Employees are provided with training and information regarding the proper handling of personal information. All information stored in our computer system is protected from unauthorized access and information that is stored in document form is kept in secure locations to prevent access by unauthorized persons.